Follow the Microsoft recommendation and change the email address of your personal account to an alias so the Microsoft security system doesn't get confused and keep popping up prompts. (It's slightly slower and slightly less robust, sometimes needing a resync.)Ģ. However, this uses ActiveSync, which is an older technology and not quite as good. This login method doesn't support personal Microsoft account, so you won't get this problem. Change to "Office 365 ActiveSync Modern Auth" if you want to use your work account only. You can get this error in Speaking Email when logging in using "Office 365 Direct". A few years ago Microsoft made an attempt at unifying their account types but didn't quite figure it out and seem to think this error message to end users was a solution. That must be done within your Microsoft account directly.A: You may get this error message if you have two Microsoft accounts under the same email address. If you are using the version of Excel provided with Microsoft 365, it should also be noted that changing the User Name field doesn't change your Microsoft 365 account name. The change won't modify the Author property for any existing workbooks, including the one you have open when you change the User Name field.
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